Cookie policy

Why The Royal Library uses cookies
In order to give you a targeted experience we use cookies to identify behaviour and preferences. If you, for example, wish to change the size of the font, we will put in a cookie so that this is remembered when you click on, thereby avoiding the need to change to a larger font at each page break. We also use cookies if you log in. This means e.g. that you can be identified in the search system, REX, and you will be able to order books, save searches and in fact exploit the functionalities that the system offers. Last, but not least, we use cookies to measure the traffic on the site to enable us to improve the user experience and develop new services.

Consent
By remaining on The Royal Library’s web services you accept that we use cookies for the above-mentioned purposes. You may at any time choose to leave our web pages and delete all cookies in your browser. As we consider the above an essential part of our services, we have elected not to make alternative cookie-free services available.

What to do if you wish to avoid cookies?
Basically, you have 100% control of which cookies will be saved on your computer. You can read more about how to control cookies at http://minecookies.org/cookiehandtering.

1. Owner information
This website is offered by:
The Royal Library
Post box 2149
DK-1016 Copenhagen K
Phone: (+45) 33 47 47 47
E-mail: kb@kb.dk

2. Cookies
This website uses cookies in accordance with the above purposes. A cookie is a small text file, which is stored in your browser in order to recognize your computer at recurring visits. No personal information is stored in our cookies and they do not contain viruses.

2.1 For how long are cookies stored?
Cookies delete themselves after a certain number of months (can vary), but they are renewed after each visit.

2.2. How to delete cookies
See instructions at: http://minecookies.org/cookiehandtering.

2.3. How to avoid cookies
If you don’t want to receive cookies, you can block them. See instructions at: http://minecookies.org/cookiehandtering.

2.4. Google Analytics (traffic measuring)
The website uses cookies from Google Analytics for measuring traffic on the website. You can deselect cookies from Google Analytics at: http://tools.google.com/dlpage/gaoptout.

2.5. AddThis (Social sharing of content)
In order to provide the users with an easy access to the sharing of content via social media like for example Facebook and Twitter we use AddThis on the website. AddThis adds cookies, if you use the service. Read about them at: http://www.addthis.com/privacy.

2.6. UserVoice (Feedback)
In order to provide the users with direct access to giving us feedback we use the service UserVoice, which at various places on the website offers a feedback function right where the users are. UserVoice adds cookies if you use the service. Read about them at: http://uservoice.com.

3. Personal information
The Royal Library collects and updates information about addresses from the CPR Register (CPR = personal identification number). Apart from that, information about CPR numbers and institutional affiliations are transferred from Copenhagen University and relevant hospitals. The Royal Library uses this information to make automatic user registrations. When the user has got his institutional affiliation established, we use the information to give access to resources relevant to the user. Apart from that the user can provide phone number and e-mail address(es), which will be used for service messages.

3.1. Use of personal information
Personal information is never given to a third party unless you have given specific permission to this, and we never collect personal information unless you yourself have given us this information by registration, purchase or participation in a survey etc. Here is gathered information about name, address, postal code, e-mail, gender, age, interests, views and knowledge of various subjects. Personal information is used for carrying out the purchase or the service in connection with which the information has been collected. The information is also used to gain greater knowledge about you and other users of the website. This usage may i.a. include surveys and analyses which are targeted at an improvement of our products, services and technologies, as well as display of content and advertisements adapted to you interests and hobbies.

3.2. Contact concerning personal information
If you wish to gain access to the information registered at The Royal Library, you should approach kontaktbiblioteket. Should any faulty data be registered, or should you have other objections, please contact the same address. You can find out which information is registered about you, and you may raise objections to a registration according to the regulations in the Personal Data Act.

3.3. Protection of personal information
According to the Personal Data Act your personal information should be stored securely and confidentially. We store your personal information on computers with limited access, which are placed in controlled facilities, and our security measures are controlled continually in order to decide whether our user information is handled responsibly and with constant regard for your rights as a user. We cannot, however, guarantee 100% security at data transfers via the internet. This means a risk that others might force an unauthorized access to information when data are being sent and stored electronically. Giving your personal information is thus at your own risk. Personal information is deleted or anonymised currently when the purpose for which it was collected is completed. Personal information is stored no longer than 12 months after use. The swift development of the internet means than changes in our handling of personal information may become necessary. We therefore reserve the right to update and change present guidelines for the handling of personal information. If we do so, we naturally correct the date for “last updated” at the page. In case of major changes we will advise you of these in a conspicuous message on our websites. To the extent that personal information about you is being processed, you are entitled according to the Personal Data Act to be given information about which personal information can be attributed to you. If it turns out that the information or data about you that are being processed, are incorrect or misleading, you are entitled to demand that these be corrected, deleted or blocked. You may at any time object to information about you being processed. You may also at any time withdraw your consent. You have the possibility of complaining about the processing of information and data about you. Complaints to be submitted to the Danish Data Protection Agency, cf. Personal Data Act §58, section 1.